KVKK - Miksan Motor

Miksan Motor Disclosure Text (English)

Introduction

As Miksan Motor Sanayi ve Ticaret A.Ş. (“Miksan Motor”), we have prepared this Disclosure Text to explain how we process your personal data in the context of the e-commerce activities conducted through our website at www.miksanmotor.com and other services offered on our website.

Additionally, your personal data is also processed through cookies on our website. For more detailed information, please see our Cookie Policy and Cookie Disclosure Text.

Which Personal Data Do We Process?

Identity Data: Your name, surname, TCKN/VKN (Turkish ID/Tax Number), call/voice recordings, and other information.
Contact Data: Your telephone number, email address, and physical address.
Membership Data: Your username and password.
Customer Transaction Data: Product information related to your order, price, order date, delivery date and method, payment date and method, cancellation and return dates and reasons.
Internet Traffic Data: Your IP address, browsing, and click information.

How and On What Legal Grounds Do We Collect Your Personal Data?

We collect your personal data through forms and fields on our website, via your browser, from documents prepared during post-sales transactions, and based on legal regulations.

Our reasons for collection are:

The data has been made public by the data subject
Explicitly stipulated by laws
Necessity for the establishment or performance of a contract
Fulfillment of the data controller’s legal obligations
Necessity for the establishment, exercise, or protection of a right
Provided it does not harm the fundamental rights and freedoms of the data subject, necessity for processing for the legitimate interests of the data controller

For What Purposes Do We Process Your Personal Data?

To enable you to benefit from products and services offered through our website
To establish and conduct commercial relations related to purchase transactions
To fulfill your orders and deliveries
To collect payments and carry out invoicing
To manage cancellation and return processes
To evaluate customer satisfaction surveys and complaints
To provide information and marketing activities related to our products and services
To offer after-sales support services
To customize our products and services according to your preferences
To resolve disputes and exercise our right of defense
To fulfill our legal obligations
To provide information to relevant public authorities when needed

Sharing Your Personal Data with Domestic Third Parties

Your personal data may be transferred to our business partners, suppliers, dealers, other group companies within Miksan Motor, consultants, lawyers, solution partners, and relevant public institutions, limited to the above-mentioned purposes.

Your Rights

Pursuant to Article 11 of the Turkish Personal Data Protection Law No. 6698, you may exercise the following rights regarding your personal data:

To learn whether your personal data is processed
To request information if your personal data is processed
To learn the purpose of processing your personal data and whether it is used in accordance with its purpose
To learn whether your personal data is transferred domestically or abroad and to whom it is transferred
To request the correction of incorrect or incomplete personal data
To request the deletion or destruction of your personal data
To request notification of third parties to whom your data has been transferred regarding the correction, deletion, or destruction of your data
To object to any unfavorable result arising exclusively from the analysis of your data by automated systems
To request compensation if you incur damage due to unlawful processing of your personal data